All orders are subject to product availability. If an item is not in stock, it will show up as SOLD OUT.
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [5-10] business days of the date of your order. Business days mean Monday to Friday, excluding holidays.
Please note we do not ship on Sunday's.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Local Pick-up Instructions
If you reside in Miami or Broward, local pick up is available. When you get to the checkout page, simply select "Local Pick-Up". You will be contacted during business hours for local pick-up location. If an order is placed by 12 pm, it will be available for same day pickup.
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at email@example.com.
If you have any questions about the delivery and shipment or your order, please contact us at firstname.lastname@example.org.